Get a Recognised Qualification in Just 7 Days and Connect with Immediate Job Opportunities

Virtual, Government-Funded Training Courses with Support for Job Seekers

Unlock Your True Potential and Embrace New Opportunities to Kick Start our Career

 With our virtual government-funded training courses and unwavering support, you can confidently pursue rewarding job opportunities and/or a meaningful career  – all from the comfort of your own home. Join us at Step Ahead and let us help you unlock your potential and create a fulfilling future. Act now and take the leap toward a brighter future.

Why Choose Our Virtual Training Courses?

Does This Sound
Like You?

Are you a Londoner, currently out of work and seeking help to get into work? Or maybe you’re a college or uni leaver and just need to earn some extra cash whilst you’re considering your future? Or a parent, wanting to return to work to help pay for ever-rising household bills. Let’s face it, getting meaningful help is difficult! At Step Ahead, we understand the unique challenges faced by school and college-leavers, parents and those that are not currently in employment, whatever your age or circumstances. That’s why we offer virtual, government-funded short accredited training courses that empower you, build your confidence, and provide comprehensive support, all from the comfort of your own home. All you need is a PC, laptop, or tablet to get started.

Funded by the GLA and valued at £1400+, this invaluable training is completely FREE for eligible Londoners. Invest in your future without any financial burden and take the first step towards employment success.

Convenient and Flexible: Our virtual training courses allow you to learn from anywhere, without the need for wasting time and money on commuting. 

Empowering You: We recognise the importance of flexibility and choice when you are looking for a new job. Our courses are designed to accommodate your unique circumstances, and help to build solutions that meet your needs.

Confidence-Building: We believe that confident individuals can achieve great things. Our virtual training courses focus not only on imparting valuable skills but also on boosting your self-assurance. We provide a supportive and nurturing online environment where you can grow both personally and professionally.

Tailored Guidance: We understand that your career goals may vary and evolve over time. Whether you are looking for a short-term job or a rewarding career, our experienced recruitment consultants will work closely with you in virtual sessions to identify suitable jobs and career paths that align with your skills, interests, and priorities.

Employer Connections: We have established strong relationships with employers who offer a variety of positions, including flexible, short-term and family-friendly options. Through our network, we connect you with live job opportunities that are available immediately.

Comprehensive Support: We are committed to your success. Our dedicated Recruitment Consultants and Professional Trainers will guide you through the virtual job search process, providing specialised assistance in tailoring your CV and cover letter to highlight your strengths and experiences. We also offer mock interviews and valuable insights into the employers you’ll encounter.  

Training To Suit YOUR Needs and Goals

Our comprehensive training program offers a multitude of benefits designed to fast-track your success and open doors to exciting opportunities.

Acquire In-Demand Skills: Our training equips you with the essential skills and knowledge, ensuring you stand out from the competition. From customer service excellence to effective communication, you’ll develop a versatile skill set that is highly valued by employers.

Immediate Job Prospects: We understand the importance of gaining real-world experience quickly. That’s why our program connects you with immediate job prospects upon completion.

Recognised Qualification: Our training program awards you with recognised qualifications, boosting your credentials and enhancing your employability.

Fast-Track Your Career: Our program is designed to accelerate your career progression. By joining us, you’ll gain a competitive edge and unlock exciting advancement opportunities to help you embark on a fulfilling career path.

Don’t miss out on this transformative opportunity. Take the first step towards an exciting future by joining our training program today.

Don’t Miss Your Opportunity for a Fresh Start

Step Ahead – About Us

Step Ahead’s mission is to empower people and help them change their lives for the better.

Many of the people we work with feel a sense of being “stuck” in their lives.

Some come from disadvantaged backgrounds. Others have become distracted from their path and are in need of guidance and direction, or just a helping hand.

Whether you are looking for a part-time job to help bring in some extra cash, or to meet new people and improve your social life, or to climb the career ladder, we stand with everybody. We help people gain clarity on their life’s purpose and assist them in getting back on a path towards positive achievement through sustainable employment.

Step Ahead has spent over 25 years building trusted relationships with employers.

And because of this, we’re able to offer excellent job opportunities for those who want to get back into work.

Fast Track Your Future Success

What People Are Saying About Step Ahead

“The Trainer Helped Boost My Confidence”

“The trainer helped boost my confidence and made me believe I can achieve my goals. I would recommend everyone who needs guidance or motivation, to join Step Ahead!

– Rida Ahmad

“Fozia got me an interview within 3 days”

‘Fozia got me an interview within 3 days of registering with them. I can’t thank her enough for all the support I have been given in finding work in such a short period of time. Thank you!!’

– Mira Fit

“I definitely recommend the training course”

‘I definitely recommend the training course. My tutor Andrew has been an extremely patient, wise and attentive tutor who has taught me a lot and who has made me believe in myself, my skills and finding a job.

– Amber Esdale

“Nothing but excellent customer service”

Step Ahead staff are both professional and pleasant to engage with. From my initial contact my experience has been nothing but excellent customer service.

– Arabus Kwondro

How Step Ahead Can Help Change Your Life

This is an excellent opportunity for ANYONE looking to secure employment. It doesn’t matter if you have any experience – once we get you trained up, qualified, and provided with new job opportunities – your life can take a significant positive turn.

  • You’ll be given a new life purpose and new opportunities
  • ​You’ll gain self-esteem and confidence in your new abilities
  • ​You’ll make new friends and become a part of a community

Empower yourself to make the change.  It’s an upward spiral that gets better and better!

Current Courses Available

NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality – 8 days

  • Unit 1: Principles of customer service in the hospitality sector
    In this unit learners will look at different customer types and their expectations. They’ll also cover how to communicate effectively, how to deal with complaints and feedback, and policies and procedures to support consistent customer service.
  • Unit 2: Understand effective teamwork in the hospitality sector
    This unit covers effective teamwork and how it can support customer service in hospitality. Learners will also look at their own personal development.
  • Unit 3: Understand legislation and guidance relevant to the hospitality sector
    This unit covers legislation and guidance relevant to customer service in the hospitality sector including:
    • food hygiene
    • food allergy and intolerance
    • diversity and equality
    • health and safety
    • safeguarding
    • data protection.
  • Unit 4: Understand professional personal standards in the hospitality sector
    This unit covers first impressions and the importance of personal presentation, as well as the impact that behaviour can have on
    customers and their impression of the hospitality organisation.

NCFE Level 1 Certificate in Employability Skills – 7 days

  • Unit 1: Working in a team
    It will cover how teams work, recognising your own strengths when contributing to a team and the contributions of others and understanding team goals.
  • Unit 2: Understanding Mindset
    It will provide you with an understanding of how employability can be affected by mindset, focusing on the key qualities sought by employers.
  • Unit 3: Problem solving at work
    This unit will introduce you to problem solving in a work context, recognising and moving current understanding of problem solving in a home, education or social situation into a work environment.
  • Unit 4: How to keep improving
    This unit will introduce you to the concept of ongoing self-improvement at work. It links individual self-improvement and business/organisation need for improvement in a competitive environment, improvement for progression or promotion at work and for being responsive to new demands at work.
  • Unit 5: Developing assertiveness
    This unit will help you understand what assertiveness is and how to be assertive.
  • Unit 6: Being managed by others
    This unit introduces the types of expectations line managers have of those they manage and introduces you to the understanding and skills needed to work successfully for a manager. It covers the roles of managers or supervisors, how to interact positively with a manager or supervisor and how to build a good working relationship.
  • Unit 7: Health and Well-being in the workplace
    This unit will aid you in understanding health and well-being in the workplace and assess risks in own future career/area of work.

NCFE Level 1 Certificate in Personal and Social Development – 6 days

  • Unit 1: Developing self
    This unit is all about introducing candidates to ways in which they can reflect on their own personal development and how their personal skills, abilities and behaviours can improve.
  • Unit 2: Working towards goals
    This unit is aimed at helping candidates to understand how to identify and work towards goals appropriately.
  • Unit 3: The changing nature of society in the UK
    The first part of the unit has candidates investigating why people migrate, from and within the UK. The impact of migration on communities and benefits of cultural diversity. The second part looks at the changing nature of UK society, drawing on examples of diversity in factors such as culture, traditions, and values. The benefits of multiculturalism are considered. The third part is around candidates considering how community cohesion in a multicultural society can be encouraged through shared values.
  • Unit 4: Working as part of a group
    This unit is all about helping the candidate develop skills to become an active contributor when working with others on group activities and to be able to review their own progress and skills development.
  • Unit 5: Individual rights and responsibilitiesThis aim of this unit is to raise your awareness of your rights and responsibilities as an individual.
  • Unit 6: Understand Personal Identity
    Candidates will understand the factors that contribute to a positive sense of personal identity.
  • Unit 7: Preparing for your next steps
    The aim of this unit is to help candidates to focus on personal career plans, recognising their skills and abilities. It will support candidates to prepare and take the next steps into training or work.
  • Unit 8: Managing own money
    The aim is to introduce you to the basic elements of managing your personal finances, encouraging you to prepare a personal budget and to carry out transactions capably.

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